Shipping Policy

At Highly Essencial, we work with international suppliers who ship products directly to the address provided at the time of purchase.

Delivery Times

The average delivery time is 5 to 12 business days, depending on the location. Once payment is confirmed, order processing and dispatch take between 1 and 3 business days.

Tracking

All orders come with a tracking code, which will be sent via email so you can monitor the progress of your delivery.

Partial Shipments

If you purchase more than one product, they may be sent in separate packages, each with its respective tracking code.

Potential Taxes

In rare cases, customs may apply additional duties or taxes. These costs are the responsibility of the customer.

Delivery Address

Please carefully review your details before completing the purchase. In case of an incorrect address or absence of the recipient, the package may be returned to the sender, and the costs of a new shipment will be the responsibility of the customer.

Customer Service

Should you have any questions, our support team is available. By making a purchase, the customer automatically accepts the conditions described herein.